Original KB number: 2638687

Symptoms

When you open an tin nhắn message that contains images in ipes.vn Office Outlook, the image areas are blocked. These areas display a red X placeholder. Additionally, the images are sent or received as gmail attachments.

Bạn đang xem: Outlook 2010 không hiển thị hình ảnh

Resolution

To resolve this problem, make sure that the Temporary Internet Files folder is valid.


Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, baông xã up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to lớn baông chồng up và restore the registry, see How khổng lồ back up and restore the registry in Windows.


Select Start, select Run (Or press Windows Key and R on your keyboard at the same time), type regedit.exe, and then press Enter.

(If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.)

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Locate the following registry subkey:

Office 2010: HKEY_CURRENT_USERSoftwareipes.vnOffice14.0OutlookSecurityOffice 2007: HKEY_CURRENT_USERSoftwareipes.vnOffice12.0OutlookSecurityOffice 2003: HKEY_CURRENT_USERSoftwareipes.vnOffice11.0OutlookSecurity

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In the right side window, double-cliông xã OutlookSecureTempFolder. Verify whether the folder noted is valid. You can copy and paste the thư mục path in Windows Explorer khổng lồ verify this.

If you do not see the OutlookSecureTempFolder entry, go to the next step.If the thư mục does not exist on your computer, change the OutlookSecureTempFolder value lớn a valid folder path, for example **C: emp0**.

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If the OutlookSecureTempFolder registry entry does not exist, you must create it manually. To vị this, follow these steps:

Right-cliông xã an empty area, point to lớn New, & then select String Value.

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Double-cliông xã OutlookSecureTempFolder, và then enter a valid thư mục path, for example C: emp0.

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Restart Outlook.

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